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Frequently Asked Questions

Why are our resources free?

We believe education and access shouldn't be locked behind a paywall. Our downloadable tools and guides are provided at no cost because we want to support the community, not profit from essential knowledge. While every effort has been made to ensure the accuracy and usefulness of these resources, they are offered as general guidance only. We are not liable for decisions made based on these materials, and users should always consider their individual circumstances or seek professional advice where needed.

Do I need to create an account to access the free downloads?

No account is required. Just click and download - simple as that.

Will you email me updates when a resource is changed?

Not automatically as we do not collect data when you download. We recommend joining our mailing list, following us on social media or checking back here periodically to see what’s new.

Can I print and share your free resources with others?

You’re welcome to print them for personal use. If you’d like to share them with others, we recommend directing them to our website instead. That way, they’ll always access the most up-to-date version, as we periodically revise and improve our resources. However, they’re not to be sold, modified, or distributed for commercial purposes without permission.

Do you offer customisation or personalised versions of your binders?

At this stage, we don’t offer customisation for individual products -but we’re always open to feedback and suggestions for future product development.

I ordered a binder - when will it arrive?

All orders are processed within 2–3 business days. Standard shipping times vary depending on your location, but most orders within Australia arrive within 5–10 business days.

Do you ship internationally?

At the moment, we only ship within Australia. We’re working on expanding this - stay tuned.

Do you offer any discounts?

Yes! We offer $10 off binders or $15 off binders with hole punch when you pay by bank deposit, cheque or money order. Just select that payment option when you check out and we will send you an updated invoice for payment.

Can I get a refund if I change my mind?

Yes. Change-of-mind returns are accepted provided you email us within 7 days of receiving your order to request a return. Items must be unused, in original condition, and in their original packaging. Please note that return shipping costs are the responsibility of the buyer, and a $20 restocking fee will be deducted from the refund. Refunds are processed once the item has been received and inspected.

Can I stock your products in my store?

Yes! We’d love to hear from you. Please contact us through the form below, and we’ll be in touch with trial and wholesale pricing options.

Still have questions...send us a message!